Plans and billing

Free, Team and Community: what each includes, how seats are counted, and where to change the plan or find invoices.

Last updated September 28, 2026

A plan belongs to a space. Every member of the space gets the same features and nobody pays individually.

The plans

  • Free - up to 100 members, 3 channels, 2 groups and 5 GB of storage. No card, no time limit. It is a plan, not a trial.
  • Team - unlimited members billed per person, 200 channels, 200 groups and 500 GB of storage. Add people and the next invoice goes up; remove people and it comes back down.
  • Community - unlimited members for one flat monthly price, 200 channels, 200 groups and 2 TB of storage. For large communities where per-person billing stops making sense.

Current prices and the full comparison are on the pricing page.

What happens at a limit

Limits are hard stops, not warnings. When a Free space has its 3 channels, the New channel button waits until one is deleted or the plan is upgraded. Nothing is ever deleted for going over.

Change the plan

  1. Open Settings and go to Billing.
  2. Current plan shows what you are on, with Seats and Usage underneath.
  3. Click Compare plans and pick the new one. Paid plans go through checkout; you are back in the space when it is done.

The owner can always do this. To let someone else, like a treasurer, give them a role with Manage subscription. See Roles and permissions.

Invoices and payment details

Invoices, receipts and the card on file are handled on the billing portal, reached from the Billing tab. Prices are in euro.

Cancelling

Downgrade to Free from Compare plans. The space keeps everything, but the Free limits apply again, so if you are over them you cannot add more until you are back under.

Still stuck?

Tell us what you were trying to do and we'll help you out.

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